Building an IT service catalog in a small company as the main input for the IT financial management

IT departments in non-IT small companies lack guidelines for defining the services they provide and for assigning costs to these services. This <irtide compare� intemalional models and standards and describes an approach that can be used by Lhese companies in order ro define and implement their service c<italog to be used as an input for !heir IT financial management. The proposed soluLion is based on the concept or a pro-cess asset library. The proposal has been tested in a non-lT small company. Thtl results provide useful insights for companies interested in defining their own servi.ce calalog from a standard service catalog.